Overview

Whether you are moving to a new address or using your phone remotely at home, it may be necessary to verify that your 911 caller information matches the address of the building you work in. Doing this can help bring some peace of mind that your phones are ready to go in the case of an emergency. 

Check your Emergency Caller ID Information

To quickly check if this information is correct, simply dial 933 on your CoPilot VoIP phone. 

Once dialed, an automated response will play back your phone number’s registration status, the phone number that shows to emergency responders, your address, and any extra location information included in the E911 Location field. 

DANGER: If the number and address information is incorrect, then it is essential to have your e911 Caller ID information updated by immediately contacting our technical support team.