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At CoPilot VoIP, we believe in the power of effortless communication. Whether you’re a small business or a large enterprise, our solutions are tailored to make your life easier.
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Frisco, TX 75034
F.A.Q.
Frequently Asked Questions
What is VoIP?
Voice over internet protocol (VoIP) is a technology used to engage in voice and video calls over an internet connection. A VoIP phone will offer more features than a regular landline.
Is VoIP reliable?
Yes, VoIP is extremely reliable. The CoPilot VoIP platform is built for dependability, ensuring your communications continue with crystal-clear qualtiy.
Can I use my existing phone numbers?
Yes, you can use your existing phone numbers through the process known as porting. VoIP works with any phone number you own, including local numbers, cell phones, and toll-free phone numbers.
What kind of equipment will I need to install?
Just the phones! Typically the only equipment you need to install is the phone. You can purchase separately or lease or buy through us.
When switching, when do I cancel my previous service?
After you port your numbers, you can cancel your phone lines with your existing carrier and start enjoying the CoPilot VoIP platform.
What's the difference between landlines and VoIP?
VoIP completes phone calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or expensive hardware.
Will a VoIP phone work anywhere?
In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have a high-speed internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.
Does my internet speed affect my phone service?
Since VoIP calls travel through the internet, having a stable, fast internet connection will ensure you get the most out of your system. For best service, your connection speed should meet or exceed 100Kbps both upstream and downstream per user.
How long will it take to onboard with CoPilot VoIP?
In most cases, the porting process takes 2-3 weeks from the submission of all the documents. Incomplete information and pending orders can delay the process.
How does the CoPilot Partner Program Work?
The CoPilot Partner Program is built on a collaborative and rewarding model. As our partner, you’ll enjoy the benefit of being billed at a discounted rate, allowing you to access our premium services at a more cost-effective price. This model is tailored to foster a mutually beneficial relationship, where we grow together – you enjoy lower costs while providing top-tier VoIP services to your clients.